Return Guarantee

MIX ONLINE SHOPPING / 2009-05-18

 

Subject to the following conditions, you can request a replacement

  1. Upon receipt of the goods the customer face to face in front of courier unpacking, the goods are found quality problems;
  2. The actual receipt of the goods with the description on the website is very different of.

Replacement process: customers face to face require delivery personnel to return the goods, then contact us. We will provide you redeliver the goods arrive time extended.

Subject to the following conditions, you can request a return

  1. Customers receive the goods within two days, the goods are found significant manufacturing defects;
  2. Goods after a replacement but there are still quality problems;
  3. Because of our commitment to human causes than 5 days of arrival we have not received the goods.

Return Process: customer within two days after receipt of the goods to contact us, we will within three working days by bank transfer to your money back.

In the following we have the right to refuse the customer's return requirements

  1. Goods appear damaged, but did not spot delivery personnel replacement requirements at the time of receipt;
  2. Return period return exceeds requirements;
  3. Returns appearance was incomplete or damaged;
  4. Customers shipping documents missing or incomplete;
  5. Our products are not provided;
  6. There is no quality problem of the goods themselves.